Unable to analyze problem report: consider sending additional information
Because we don't currently have enough information about this problem, we need your help to troubleshoot this error. If you are interested in helping, we need you to submit a more in-depth error report about the problem that occurred. This error report is called a memory dump. Specifically, we are requesting a
Note
The steps that follow are only available in English.
Step 1: Check system requirements:
- Microsoft Internet Explorer version 5.0 or later, configured to support JavaScript, ActiveX controls, and cookies
- 50 MB to 800 MB hard disk space available on your computer, depending on your computer's RAM
- Microsoft Windows XP or Microsoft Windows Server 2003
- DSL, cable, or other broadband connection
Go to Step 2: Submit an error report or set up your computer